Counseling, advice and help for students
We value trusting relationships and respectful and appreciative actions. In our mission statement, we are committed to actively combating discrimination, bullying and abuse of power.
Counseling for students: Protected and confidential
All conversations with the university's counselors take place in a protected space and are subject to confidentiality. Information from the conversation will only be shared with the explicit consent of the person involved, and actions will likewise only be initiated with the explicit consent of the person involved.
We all help
You are not sure who is the right contact person for your problem? No problem: If you are looking for advice, you can contact any advisor - they will help and refer you if necessary.
Consultation, talks, help
Offers at a glance
Advice on the subject of study
Do you have questions about individual courses, about modules, or are you not sure how to put together your schedule? Then contact the dean's offices in your faculty.
Deaneries
Complaints
Complaints Office for Discrimination
In addition to counseling, those affected by discrimination can complain to the Complaints Office. The complaint opens a procedure which becomes known to the university management, i.e. it is not subject to confidentiality. The procedure opens the possibility to impose sanctions against the discriminating persons.
Sonja Diegmüller
sonja.diegmueller@hfmdk-frankfurt.de
Complaints office on study conditions
Students can complain about study conditions to the Complaints Office. The Complaints Office works out solutions to problems in consultation with the departments and the university management. The procedure is not subject to confidentiality.