Advice & help for students
We value trusting relationships and respectful and appreciative behavior. In our mission statement, we have committed ourselves to actively combating discrimination, bullying and abuse of power.
Counseling for students: Protected and confidential
All conversations with the university's counselors take place in a protected space and are subject to confidentiality. Information from the conversation is only passed on with the express consent of the person concerned, and measures are also only initiated with the express consent of the person concerned.
We all help
Not sure who the right contact person is for your problem? Don't worry: If you are looking for advice, you can contact any advisor - they will help and refer you if necessary.
Open consultation hours - Room GER 115
Counseling room C 202 has been moved to Gervinusstraße, room 115 due to the renovation of the C-building.
During the lecture period, open consultation hours take place several times a week in the counseling room GER 115, which you can attend without prior registration.
You also have the opportunity to make individual appointments outside of these time slots by contacting the counselors directly. You can find the relevant contact details via the links below.
Below you will find an overview of the regular open consultation hours offered in room GER 115.
Feel free to visit us if you have any questions or concerns, or if you have ideas or suggestions on our topics and would like to talk to us about them.
We look forward to hearing from you!
During the semester break, consultation hours only take place by appointment.
Equality
Tuesday, 5-7 p.m., weekly (Sabine Schubert, Central Women's and Equal Opportunities Officer)
On Tuesday, December 9, 2025, office hours will exceptionally take place from 4 p.m. to 6 p.m.
Psychosocial counseling
Wednesday, 2-4 p.m., on the following dates:
- 07.05.25
- 21.05.25
- 04.06.25
- 18.06.25
- 02.07.25 (cancelled)
Individual appointments can be arranged using the contact details under the link below.
(Sebastian Pfau, psychologist, psychosocial counseling)
Consultation hours for student grants and financial emergencies
(new counseling service from May 8, 2025)
Thursday, 11.30-13.00, weekly, divided into:
11.30 -12.15: Consultation hour for financial emergencies
12.15 - 13.00: Consultation hour for scholarships and student grants
Please register in advance via stipendium@orga.hfmdk-frankfurt.de
Anti-discrimination
Until further notice, consultation hours will only take place by appointment.
Advice, discussions, help
Offers at a glance
Advice on the subject
Do you have questions about individual courses, modules or are you not sure how to put together your timetable? Then contact the dean's office in your department.
Deaneries
Complaints
Complaints office for discrimination
In addition to counseling, those affected by discrimination can complain to the complaints office. The complaint opens a procedure that becomes known to the university management and is therefore not subject to confidentiality. The procedure opens up the possibility of imposing sanctions against the discriminating persons.
Contact: Felix Leidinger (legal advisor)
Complaints office for study conditions
Students can complain to the Complaints Office about study conditions. The complaints office works out solutions to problems in consultation with the departments and the university management. The procedure is not subject to confidentiality.