E-mail address for students
What does my e-mail address look like?
The e-mail address for students follows the pattern: vorname.nachname@students.hfmdk-frankfurt.de
Note: If your name appears more than once, a number will be added (e.g. maria.schmidt2@...).
When does the e-mail address become active?
Students who are already enrolled in May 2025: You will receive a message to your private e-mail address with all the important information. As soon as you have received this message, you can set up your HfMDK e-mail address.
New students: Your university e-mail address will be set up at the same time as your HfMDK account. You will receive a one-time message to your private e-mail address with all the important information.
Do I really have to use the address?
Yes!
From June 12, 2025, the university will only contact you via your HfMDK e-mail address. For students, the use of the HfMDK e-mail is mandatory from this date.
You can also use your university e-mail address for services or providers that offer discounts for members of educational institutions.
Can I continue to use my private e-mail address?
For private purposes yes - but from June 12, 2025 no longer for university communication.
Your private address will remain stored as an "emergency contact" (e.g. to reset your password).
Do I have to inform my contacts about my university e-mail address?
You do not have to inform anyone within the university, this happens automatically.
If you want to use the HfMDK e-mail address outside the university, please inform your contacts yourself.
How do I access my e-mail address?
Via the HfMDK Cloud: https://cloud.hfmdk-frankfurt.de
There you will find your mailbox, an internal HfMDK e-mail contact list and other services.
Alternatively, you can also access the mailbox with a mail program of your choice. Here are the server names and ports you need to set it up:
Incoming mail server: imap.rz.hfmdk-frankfurt.de
Protocol: IMAP
Encryption: SSL
Port: 993
Outgoing mail server: smtp.rz.hfmdk-frankfurt.de
Protocol: SMTP
Encryption: STARTTLS
Port: 587
Please note: Authentication with the outgoing mail server must be activated.
Username: Username of your HfMDK account
Password: The password you have chosen for your HfMDK account.
Instructions for the various mail programs can be found in the HfMDK cloud at https://cloud.hfmdk-frankfurt.de/f/1414688 (login required).
How do I change my password?
Change password (for students)
Please note that you are changing the password for your whole HfMDK account. This means that you will also need this new password for WiFi, CampusWEB, moodle, Asimut etc.
How secure is my e-mail address?
Your data is stored securely on the university's servers and is protected by the same security measures as all other HfMDK IT services.
I have problems or questions - who can help me?
If you have any questions or problems with your HfMDK account and access to your e-mail address, the IT department will be happy to help:
- by phone: +49(0)69154007585
- by e-mail: rechenzentrum@hfmdk-frankfurt.de
For the introduction of the new e-mail addresses, there will be a support campaign in the foyer. Here you can get personal help with setting up and using your new e-mail address.